The Canadian Medical Protective Association (CMPA) (2009) states that physicians (and health care providers) have “…a duty to their patients to keep records that are accurate, complete and up-to-date” (p.9); Hence, the integrity of the data and the process by which this data is entered into the EHR is compromised when erroneous information is found and not corrected (CMPA, 2009).
As noted in the animation, the nurse validates the lack of integrity of the information compiled within the EHR, as she states that incorrect data – such as the patient’s blood pressure - may accidently be entered into the system. As well, the nurse initially is quick to assume that the information regarding urinary incontinence must be correct, despite the patient’s refusal and then afterwards, realizing that the wrong patients’ data is being discussed. According to Simpson (2005), there is a tendency to assume what is in the computer is correct. CMPA (2009) also asserts that if it is noted by a HCP that information on an EHR is incorrect, the HCP must notify other users of the EHR. All erroneous information should be corrected as soon as possible.
In the animation, the nurse makes no notation of ensuring that the information ought to be corrected, nor does she state that she will follow up with having the information corrected after the visit. Layman (2008) reported studies reviewed indicated variable rates of data accuracy within electronic health records.